Payment & Order Confirmation Details
Order Now, Pay Later (ONPL) - Comprehensive Payment & Policy Guide
This page details the Order Now, Pay Later (ONPL) payment model, outlining the available methods—Cash on Delivery, Bank Transfer, and Invoice/Credit Terms—along with specific procedures for B2B and B2C partners, payment options, and our return policy.
???? Payment Methods and Procedures
We offer flexible payment solutions designed to meet the needs of both individual consumers (B2C) and business partners (B2B).
1. Cash on Delivery (COD)
COD allows you to pay for your order in cash or through an accepted electronic method (where available) at the time of delivery.
| Feature | Details |
| Applicability | Primarily B2C orders, selected B2B partners. |
| Limit | Subject to a maximum order value (e.g., $\$500$), determined by delivery location/partner. |
| Payment Options | Cash (exact change appreciated) or Point-of-Sale (POS) electronic payment (if offered by the delivery agent). |
| COD Payment Procedure | The customer pays the full invoice amount directly to the delivery agent upon receiving the goods. A receipt will be provided/sent electronically. |
2. Bank Transfer (BT)
Bank Transfer is a secure and reliable method, especially suitable for B2B transactions or large B2C orders.
Bank Account Details for Transfers:
| Account Name | [Your Company Name/Trade Name] |
| Bank Name | [Name of Bank] |
| Account Number | [Your Account Number] |
| Branch | [Your Branch Location] |
| SWIFT/IBAN | [SWIFT/IBAN Code, if international transfers are supported] |
Procedure:
Place your order and select Bank Transfer as the payment method.
Transfer the exact invoice amount to the account details provided above.
Crucially: Use the Order Number as the payment reference/narration.
Email the transfer receipt/proof of payment to [Your Payment Confirmation Email] within [24/48] hours.
Your order will be processed and shipped only after payment confirmation is verified by our finance team.
3. Invoice/Credit Terms (ONPL for B2B)
This is the core of our "Pay Later" model for qualified business partners.
| Partner Type | Term Details | Procedure |
| B2B (Verified Partners) | Credit Period: Net 30, Net 60, or Net 90 days from the invoice date, as agreed upon in the partnership contract. | 1. Order is placed, approved, and shipped. 2. A formal Invoice is issued upon shipment. 3. Payment (via Bank Transfer or Cheque) must be remitted by the specified due date. |
| B2C (Approved Customers) | Installment/Credit: Limited credit options offered through approved third-party BNPL (Buy Now, Pay Later) partners. | 1. Select the approved BNPL Partner at checkout. 2. Complete their external credit application/verification process. 3. Pay the installments directly to the BNPL partner. |
???? Return and Refund Policy
Our commitment is to your satisfaction. The following policy governs returns for orders placed under the ONPL model.
Eligibility Window: Items can be returned within [7/14/30] days of the delivery date.
Condition: Items must be unused, in the original packaging, and in the same condition that you received them.
Return Procedure:
Contact our support team via [Email/Portal] to initiate a Return Merchandise Authorization (RMA) request.
Once the RMA is approved, securely package the item and ship it to the address provided.
Refunds (Post-Payment):
If you have already paid for the item (e.g., via COD or Bank Transfer), the refund will be processed to your original payment source or via Bank Transfer within [5-10] business days after the returned goods are received and inspected.
Credit Adjustment (Pending Payment - B2B/Invoice):
If the invoice payment is pending, a Credit Note will be issued to reduce the outstanding amount payable. This note must be factored into your payment remittance.
COD Returns/Rejections: If an order is rejected upon delivery (COD), it will be returned to our warehouse. Excessive rejections may result in the suspension of your COD privilege.
???? Need Assistance?
For specific inquiries regarding your credit terms, payment status, or the return process, please contact:
Payments & Invoices: info@chandrasekaragroup.com
Returns & Support: info@chandrasekaragroup.com